Go Beyond Recipes, Become a Confident Home Chef - Join the Program

Frequently Asked Questions

Welcome to Otao Kitchen's Help Centre. Whether you're looking to book a class, manage an event, or have questions about our services, we're here to assist you every step of the way.

Travel to Otao Kitchen & parking?

Getting to Otao Kitchen

Our address is 393 Victoria Street, Abbotsford, VIC 3067. The easiest way to reach Otao Kitchen is by train or tram, with several convenient options.

If you are travelling by train, take a service from Flinders Street Station in Melbourne’s CBD to North Richmond Station. The journey takes approximately ten minutes. From North Richmond Station it is a short seven-minute walk to our venue.

If you are travelling by tram, route 109 runs from the city along Victoria Street in Abbotsford and stops very close to our venue. Route 78 travels along Chapel Street and Church Street, with a stop just a four-minute walk away.

If you are driving, there is limited street parking available in North Richmond and Abbotsford. The best side streets for parking are William Street, Lithgow Street, Albert Street, Murray Street and Princess Street. Paid parking is also available at the Hive Shopping Centre, located at 313 Victoria Street in Abbotsford.

For navigation, you can find us on Google Maps by searching “Otao Kitchen, 393 Victoria Street, Abbotsford VIC 3067.”

Join Our Master Classes?

Before Booking Your Cooking Class at Otao Kitchen

About Otao Kitchen

Since 2014, Otao Kitchen has been one of Melbourne’s leading cooking school for hands-on cooking classes. Located in Abbotsford, just twenty-five minutes by tram from the CBD, we bring people together to cook, eat, and share food from around the world.

We offer a wide range of experiences, including public cooking classes, private group bookings, team-building sessions, and programs for the confident home chef. Whether you are a complete beginner or a passionate foodie, our chefs will guide you step by step through the cooking process.

Current Offers

Asian: Thai, Vietnamese, Japanese, Korean, Chinese, Dumpling Making, Indian, Indonesian, Street Food Asia, Malaysian and Vegan European & Native Australian: Mexican, Spanish, Italian, Pizza, Greek, Middle Eastern, Latin America, Latin Deserts and Native Australian Plus ask us for availability with our popular Cooking with Stars

What’s Included in Your Class

Each session runs for two to three hours and is led by expert chef instructors. You will be provided with your own cooking station, along with all ingredients, aprons, and utensils. At the end of the class, you will sit down to enjoy the full meal you have created with your group. Two complimentary drinks are included, with your choice of wine, beer, soft drinks, or homemade refreshments. A digital recipe pack will also be sent to you after the class so you can recreate the dishes at home.

Class Details

Classes are designed for groups of between eight and thirty-two participants. Lunch sessions begin at 10:00 am, early dinner classes at 2:00 pm, and evening dinner classes at 6:30 pm.

We can accommodate most dietary requirements, including vegetarian, gluten-free, and allergy-friendly needs, as long as you notify us when making your booking. Guests will cook together, share the food they prepare, and enjoy the included drinks. Extra beverages are available for purchase during the event.

What to Bring and Wear

There is no need to bring anything other than yourself, as all cooking equipment and ingredients are provided. We recommend wearing comfortable clothing without loose sleeves, keeping jewellery to a minimum, and tying long hair back. For safety reasons, closed-toe, non-slip shoes must be worn. Please note that entry may be refused if footwear or clothing is deemed unsafe.

Location and Getting Here

Otao Kitchen Cooking School is located at 393 Victoria Street, Abbotsford VIC 3067.

If travelling by train, take a service to North Richmond Station and walk for approximately seven minutes. Tram routes 109 and 48 run along Victoria Street, while route 78 travels along Church Street and stops within walking distance of the venue. For those arriving by car, there is limited street parking nearby. Paid parking is available at the Hive Shopping Centre at 313 Victoria Street, Abbotsford. We recommend allowing extra travel time on weekends and during major events.

Families and Children

Children aged twelve and above are welcome to attend provided they are accompanied by an adult. We also run dedicated kids’ cooking classes for children aged ten and above, provided they meet the minimum bench height of 900 millimetres. For larger families or groups of six or more, private family sessions can be arranged.

Safety and Facilities

Our purpose-built kitchens are designed with safety in mind and include modern air ventilation and hygiene systems. The venue is fully wheelchair accessible, with facilities for guests with mobility needs. Storage is available for coats and small bags, and our staff are first-aid trained.

Important Notes

We recommend arriving at least ten minutes before the scheduled start time, as doors close promptly once the class begins. For safety reasons, alcohol is only served after the first hour. Guests are welcome to take photos during the class and share them with #otaokitchen, although video recording is not permitted. If you booked through a third-party agent, your confirmation may list a different class name, but all bookings are part of our Master Class series.

Plan A Cooking Event?

Event Planning Information Pack

About Otao Kitchen

Founded in July 2014 in Richmond, Melbourne, Otao Kitchen celebrates the city’s rich culinary diversity. We host hands-on cooking classes, team-building events, and interactive cooking challenges inspired by cuisines from around the world.

Why Choose Otao Kitchen

At Otao Kitchen, guests experience authentic cultural cooking classes that explore both Asian and global cuisines led by expert chefs. Our purpose-built cooking school features two modern studios in Abbotsford, which are fully licensed, insured, and accessible, including facilities for guests with disabilities. Every class is designed to be interactive and engaging, making it suitable for both beginners and experienced food lovers.

Your event with us is more than just a cooking session—it is a full dining experience where participants prepare restaurant-quality dishes and enjoy beverages during and after the class. We cater for a wide range of occasions, from small team events and private celebrations to large corporate functions for up to one thousand guests. Most dietary requirements can be accommodated with advance notice, making our classes inclusive and accessible for all. As a licensed venue, each participant receives two complimentary drinks, with the option to add customised beverage packages. To ensure the experience continues beyond the day, digital recipes are provided so guests can recreate the dishes at home.

Available Menus

Otao Kitchen offers a wide variety of menus to suit different tastes and cultural preferences. Our Asian menus include Thai, Vietnamese, Japanese, Korean, Chinese, Dumpling Making, Indian, Indonesian, Malaysian, Street Food Asia, and Vegan options. For those looking for global flavours, we provide European and Native Australian menus such as Mexican, Spanish, Italian, Pizza, Greek, Middle Eastern, Latin American, Latin Desserts, and Native Australian cuisine. We also run popular Cooking with Stars experiences and are happy to create customised menus upon request.

Our Cooking Formats

We provide three main event formats depending on the style of experience you wish to create.

The Social Cook-Off is priced at $149 per person for a two-hour session. This is a fun and hands-on cooking event designed to bring people together through teamwork, communication, and shared enjoyment. Recipes are simplified so that teams can focus on the experience rather than technical details.

The Cooking Masterclass is priced at $197 per person for three hours. This format offers a deeper culinary experience where small teams learn, prepare, and master recipes from scratch. It is ideal for groups that want to focus on building new cooking skills while enjoying the process of working together.

The Team Cooking Challenge is priced at $245 per person for three to four hours. This is a high-energy, competitive experience similar to a reality TV cooking show. Teams plan their dishes, race against the clock, cook, and present their creations to judges. Because of its complexity, this format requires more chefs and additional preparation.

What’s Included

Each event includes two to three hours of hands-on cooking led by professional chefs. Guests are welcomed with a complimentary refresher drink and guided through a chef demonstration before beginning their own cooking. Recipes are provided in digital form so they can be recreated at home. The experience also includes tastings, the preparation of entrée, main, and side dishes, and a shared group dining experience with wine, beer, or soft drinks. Two complimentary drinks are included for each participant. All equipment, aprons, and ingredients are supplied. Dietary requirements can be accommodated with at least two weeks’ notice.

Class Times

Events are scheduled at set times during the week. Lunch classes begin at 10:00 AM, early dinner classes at 2:00 PM, and dinner classes at 6:30 PM.

Drinks and Add-Ons

Drinks may be purchased on consumption or arranged in advance as part of a package. Premium beverage options are available. Additional services such as grazing boards, canapés, conference facilities, audio-visual setups, and catering can also be arranged to complement your event.

What to Wear

Guests are asked to wear comfortable clothing that does not include loose sleeves. Long hair should be tied back, jewellery should be kept to a minimum, and closed-toe non-slip shoes are required for safety. Entry may be refused if appropriate clothing or footwear is not worn.

Event Policies and Payment Terms

The minimum charge for all group and venue bookings is $1,650. A deposit of 50 percent is required to confirm your booking. Full payment is due 14 days before the event, along with confirmation of final guest numbers and dietary needs.

Cancellations made more than 14 days before the event will receive a refund of the deposit or may be rescheduled free of charge. Cancellations between 7 and 14 days before the event will not receive a refund of the deposit, although rescheduling is possible. Cancellations made less than 7 days before the event are non-refundable, and the minimum charge of $1,650 applies. No refunds are offered for no-shows or early departures.

Location and Travel

Otao Kitchen is located at 393 Victoria Street, Abbotsford, Victoria 3067. The venue is easily accessible by public transport. From Flinders Street Station, take a train to North Richmond Station, which is only a 10-minute ride, followed by a 7-minute walk to the venue. Tram routes 109 and 48 run along Victoria Street, while Route 78 travels along Church Street.

Parking is available on surrounding streets, although it is limited. The best side streets for parking include William Street, Lithgow Street, Albert Street, Murray Street, and Princess Street. Paid parking is available at the Hive Shopping Centre at 313 Victoria Street, Abbotsford.

Join Our NDIS Program?

NDIS Cooking Programs at Otao Kitchen

About Otao Kitchen

Otao Kitchen was launched in Abbotsford, Melbourne, in 2014 to celebrate the diverse culinary traditions of our multicultural community. We provide NDIS-friendly cooking programs designed to enhance independence, build confidence, and encourage social participation.

If you are an NDIS participant who wants to learn how to cook healthy meals, improve daily life skills, or connect with others through food, Otao Kitchen offers both private and group experiences in a supportive and inclusive environment. Our programs are tailored to different needs and abilities, and we welcome both plan-managed and self-managed participants. Classes are available in person at our Abbotsford studios or online for participants around Australia.

Why Choose Otao Kitchen for NDIS Programs

Our programs are inclusive and accessible, with classes designed to suit different levels of ability and a wide range of dietary needs. The Abbotsford studios are purpose-built, fully licensed, and disability-friendly, with wheelchair access and supportive facilities.

Participants can select private one-on-one lessons for individualised learning or join group classes for a social, community-based experience. Each session focuses on building essential skills such as knife handling, meal preparation, and food cultural awareness. The booking process is straightforward and NDIS-friendly, making it easy to use funding whether you are self-managed, plan-managed, or agency-managed.

Guest Screening and Suitability

To ensure the safety and enjoyment of all participants, we carry out a simple screening process before confirming bookings for our public group classes. Please helps us understand each participant’s needs and provide any additional support that may be required by contacting us.

We ask for basic information about health, mobility, dietary requirements, and support needs. For participants with mental health conditions, behavioural support needs, or medical concerns that may impact safe participation, we may request further details to ensure our chefs and facilitators can provide the right level of assistance.

Participants must be able to follow kitchen safety instructions, either independently or with the help of a support worker. If a participant requires closer supervision or prefers a quieter environment, we may recommend private classes or smaller group sessions.

This screening process helps us create a supportive, inclusive, and safe environment where everyone can enjoy the class at their own pace.

NDIS Cooking Program Options

Private Cooking Classes – $1,450 per participant
Private lessons are designed for participants who prefer one-on-one learning. These sessions include personalised meal planning, cooking at your own pace, and learning fundamental skills. Classes can be held at the Otao Kitchen studio in Abbotsford. Flexible scheduling is available, with weekly, fortnightly, or occasional sessions.

Group Cooking Classes – please purchase a ticket for two $354 if you require a support worker as our normal setting will require you to work with another person.
Group classes provide an engaging and social environment where participants cook with others, learn multicultural recipes, and enjoy a shared meal. Each session runs for two to three hours and includes all ingredients, equipment, and aprons. Support workers are welcome to attend using the double ticket.

Available Menus and Themes

Participants can choose from a wide range of cuisines. Asian: Thai, Vietnamese, Japanese, Korean, Chinese, Dumpling Making, Indian, Indonesian, Street Food Asia, Malaysian and Vegan European & Native Australian: Mexican, Spanish, Italian, Pizza, Greek, Middle Eastern, Latin America, Latin Deserts and Native Australian Plus ask us for availability with our popular Cooking with Stars

How to Book and Pay with NDIS

Self-managed participants can book online and select “Pay by Invoice.” An invoice will be sent that can be submitted to NDIS for reimbursement before payment is made to us.

Plan-managed participants can email hello@otaokitchen.com.au with the participant’s name, NDIS number, contact details, class choice, and support worker details if applicable. We will send the invoice directly to the plan manager.

NDIS-funded support workers may require a ticket if the class is billed under their support category. Cooking programs can be funded under Category 4 (Assistance with Social and Community Participation), Category 9 (Increased Social and Community Participation), or Category 15 (Improved Daily Living).

What to Bring and Wear

All cooking equipment, utensils, ingredients, and aprons are provided. Participants should wear comfortable clothing that does not include loose sleeves, tie back long hair, and keep jewellery to a minimum. For safety, closed-toe non-slip shoes are required.

Location and Transport

Otao Kitchen is located at 393 Victoria Street, Abbotsford VIC 3067. The venue is a seven-minute walk from North Richmond Station and is serviced by tram routes 109, 48, and 78. Parking is available on nearby streets, and paid parking is located at the Hive Shopping Centre at 313 Victoria Street.

Safety and Facilities

Our kitchen studios, built in 2021 and 2024, are designed with modern safety features including commercial-grade air conditioning, advanced ventilation and filtration, and touch-free handwashing stations. Facilities are wheelchair accessible, with additional public restrooms available on Victoria Street. Storage is available for personal items such as coats and bags.

Children over twelve may attend if accompanied by an adult. Kids’ cooking classes are also available for participants aged ten and above who meet the minimum bench height requirement.

Important Information and Policies

All classes include food, ingredients, aprons, cooking equipment, and professional chef instruction. Complimentary drinks, including wine or beer, are provided for evening sessions.

Cancellations made more than fourteen days before an event may be rescheduled free of charge or refunded at fifty percent of the deposit. Cancellations between seven and fourteen days allow for rescheduling but not refund of the deposit. Cancellations within seven days are non-refundable and must be paid in full. Final numbers and dietary requirements are to be confirmed seven days before the class.

Book Your NDIS Cooking Experience

To book an NDIS cooking program, visit the Otao Kitchen website, email hello@otaokitchen.com.au, or call 0405 720 470.

We look forward to welcoming you to Otao Kitchen for a fun, interactive, and supportive cooking experience that builds skills, independence, and community.

Cooking Hamper Delivered & Online Class?

Cooking Hamper Delivered & Online Class

Otao Kitchen – Event Planning Information Pack

About Otao Kitchen

Founded in July 2014 in Richmond, Melbourne, Otao Kitchen celebrates Melbourne’s rich culinary diversity. We offer cooking classes, team-building experiences, and interactive cooking challenges inspired by cuisines from around the world.

Why Choose Otao Kitchen?

🌏 Authentic Cultural Experience – Immerse yourself in Melbourne’s diverse food culture with Asian and global hands-on cooking classes led by expert chefs.
🏠 Enjoy Cooking at Home – Our virtual cooking classes have been refined since COVID, offering a comfortable and fun learning experience at home.
👨‍🍳 Fun & Engaging for Everyone – Whether you’re a beginner or an experienced cook, our classes are interactive, social, and educational.
🍽️ More Than Just Cooking – It’s a Full Dining Experience – Enjoy restaurant-quality food and beverages from your own kitchen.
🎉 Flexible for Any Occasion – Whether it’s a team event, private party, or corporate function, we customize experiences for groups of 10–1,000 guests.
✅ Dietary-Friendly & Inclusive – We cater to most dietary needs, ensuring everyone can participate and enjoy the class.

Available Menus

🍃 Bush Food
🥟 Chinese Dumpling
🍝 Italian Pasta
🍜 Japanese Ramen
🍣 Japanese Sushi
🌮 Mexican
🥢 Vietnamese
🔗 Custom menus available – let us know your preferences!

On the Day

✔ Interactive, live Zoom cooking class (1.5 hours).
✔ Step-by-step chef demonstration & hands-on cooking experience.
✔ Prepare, cook, and plate your own dishes.
✔ Social dining – enjoy your meal with a glass of wine or beverage.

What’s Included?

✔ Live Zoom Cooking Experience with an expert chef.
✔ Ingredient hamper delivered to your door.
✔ Detailed recipe guide to keep.
✔ Complimentary beverage pairing recommendation.
✔ Accommodations for dietary requirements (please inform us 2 weeks in advance).

Hamper Delivery & Preparation

📦 We send out ingredient kits within 2 weeks before your class.
✔ Delivery aim: 48 hours before class start time (Australia Post dependent).
✔ Storage: Refrigerate/freezer items per instructions.
✔ Additional shopping: Participants may need to purchase a few fresh ingredients.
✔ Kitchen setup: Basic kitchen tools required.

How the Class Works

✔ Pre-Class Preparation: We send recipes, ingredient lists, and Zoom details in advance.
✔ Flexible Learning: Start cooking at your own pace before or after class.
✔ Interactive Q&A: Our chefs answer pre-class and post-class questions via email.
✔ Substitutes Available: Notify us of dietary requirements, and we will suggest alternative ingredients.
✔ BYO Drinks: Enjoy wine or beer with your meal (drink responsibly).
✔ Time Zone Adjustments: Classes follow Melbourne (AEST) time – adjust accordingly.
✔ Missed a Class? Let us know – we record sessions for you!
✔ FAQs & Support: Check our FAQs.

Event Policies & Payment Terms

💰 Minimum Charge: $1,650 for all group & venue bookings.
💳 Payment Requirements:
✔ Full payment required for events within 14 days of booking.
✔ 50% deposit (date retainer) required to confirm booking.
✔ Balance due 14 days before the event (guest count & dietary needs confirmed).
🚫 Cancellation & Rescheduling:
✔ 14+ days before event: 50% deposit refunded or free rescheduling.
✔ 7–14 days before event: No deposit refund, but rescheduling is allowed.
✔ Within 7 days: No refunds; full $1,650 minimum charge applies (corporate bookings).
✔ No-shows or early departures: No refunds or rescheduling.
📩 Confirm Final Numbers & Dietary Requirements – 7 days before the event.
✔ Signed up? We send class details, recipes, and videos. No cancellations, but you can change dates.
✔ Missed Zoom Class? Let us know – we record it for you.
✔ Third-Party Vouchers: Bound by their terms and conditions.
🔗 Need to cancel, change, or get a refund? Check our FAQs.

Liquor License & Alcohol Delivery

✔ License Number: VCGLR LIMITED LICENSE 36135497
✔ Under the Liquor Control Reform Act 1988:

Supplying alcohol to anyone under 18 is illegal (Penalty >$19,000).
Anyone under 18 purchasing alcohol faces a >$800 penalty.

How to Join the Class

📍 Zoom Link: Join Here
🔗 Recipes & Class Notes: Browse here

Connect with the Community

🎉 Join our exclusive Facebook group for NDIS participants & past students.
📸 Tag us: #otaokitchen on Instagram & Facebook.
🔗 Follow us for updates & tips!

Ready to Cook? Book Now!

✅ Visit: Otao Kitchen Online Classes
📩 Email: hello@otaokitchen.com.au
📞 Call: 0405 720 470

We look forward to an exciting, interactive, and delicious online cooking experience with you! 🍽️

The Otao Kitchen Team

Kids and Teens

Kids & Teens Cooking Classes at Otao Kitchen

About Otao Kitchen

Founded in July 2014 in Melbourne, Otao Kitchen celebrates the city’s rich culinary diversity. We have been running kids’ cooking classes since our early days and have welcomed thousands of young cooks into our kitchen. Today, we offer kids’ and teens’ cooking classes, school programs, family sessions, and interactive cooking workshops inspired by cuisines from around the world.

Why Choose Otao Kitchen?

Otao Kitchen provides an authentic cultural experience where kids and teens immerse themselves in diverse food traditions through hands-on classes led by expert chefs. Our purpose-built kitchen studios in Abbotsford are designed to be safe, comfortable, and fun, with full accessibility and a disabled toilet on site.

Our programs are fun and engaging for all ages and skill levels. For beginners, we focus on basic kitchen safety and essential cooking techniques. For older children and teens with more confidence, we introduce more advanced recipes and encourage independence in the kitchen.

Cooking with Otao Kitchen is about more than just preparing food. It is about learning life skills, building confidence, exploring new cuisines, and developing independence. We also offer flexible options for different occasions, from school programs and school holiday workshops to birthday parties, parent–child cooking sessions, and large youth group events. Most dietary needs can be catered for, ensuring all participants feel included. At the end of each class, digital recipes are provided so kids can cook again at home and share their new skills with family and friends.

Cooking Formats

We also offer a variety of options for your team to choose from:

School Programs and Holiday Workshops

Social Cook-Off – $149 per person (2 hrs). A fun, hands-on private cooking social event designed group cooking. Recipes are streamlined so groups can focus on cooking, communication and enjoying the food.

Cooking Masterclass – $197 per person (3 hrs). A deeper culinary Masterclass experience, perfect for small teams who want to learn and master a recipe or menu. Groups will prep, season, and cook from scratch, working towards a delicious meal together.

What’s Included

Every session includes approximately three hours of hands-on cooking with guidance from professional chefs. Participants enjoy a complimentary welcome refresher drink, a chef demonstration, and tastings throughout the session. Kids and teens will cook entrées, mains, and side dishes before sitting down to enjoy a shared meal together. Online recipes are provided to take home. Dietary requirements are accommodated with at least two weeks’ notice.

Class Times

Classes are scheduled at different times to suit schools, families, and group programs. Lunch sessions begin at 10:00 am, early dinner sessions begin at 2:00 pm, and evening sessions start at 6:30 pm.

Drinks and Venue

Our venue provides water or soft drinks. Pre-arranged party packages are also available for birthdays and celebrations.

What to Wear

Children and teens should wear comfortable clothing without loose sleeves, keep jewellery to a minimum, and tie back long hair. Closed-toe non-slip shoes are required for safety.

Event Policies and Payment Terms

The minimum charge for all group and venue bookings is $1,650. A 50 percent deposit is required to confirm your booking, with full payment due 14 days prior to the event. Final guest numbers and dietary requirements must also be confirmed 7 days before the class.

Cancellations made more than 14 days in advance are eligible for a refund of 50 percent of the deposit or free rescheduling. Cancellations between 7 and 14 days before the event are eligible for rescheduling only, while cancellations within 7 days are non-refundable. No-shows and early departures are non-refundable.

Location and Travel

Otao Kitchen is located at 393 Victoria Street, Abbotsford VIC 3067. We are just 10 minutes by train from Flinders Street Station to North Richmond Station, followed by a 7-minute walk. Tram routes 109 and 48 run directly along Victoria Street, and tram route 78 runs along Church Street. Parking is limited in the area, but nearby side streets such as William Street, Lithgow Street, Albert Street, Murray Street, and Princess Street offer better options. Paid parking is also available at the Hive Shopping Centre at 313 Victoria Street.

Book a Kids or Teens Cooking Class Today

To book, visit the Otao Kitchen website, email hello@otaokitchen.com.au, or call 0405 720 470.

We look forward to welcoming young chefs to Otao Kitchen for a fun, safe, and educational cooking adventure that inspires confidence and creativity.

Do you do Gift Vouchers?

Otao Kitchen Gift Vouchers – The Perfect Culinary Gift

About Otao Kitchen

Founded in July 2014 in Richmond, Melbourne, Otao Kitchen celebrates Melbourne’s rich culinary diversity. We offer cooking classes, team-building experiences, and interactive cooking challenges inspired by global cuisines. Gift vouchers are an excellent way to treat your loved ones to an unforgettable culinary adventure.

Why Choose an Otao Kitchen Gift Voucher?

🌏 Authentic Cultural Experience – Immerse yourself in hands-on cooking classes featuring cuisines from around the world, led by expert chefs.
🎁 Valid for 3 Years – Plenty of time and options to redeem your gift.
👨‍🍳 Fun & Engaging for Everyone – Suitable for all skill levels, making it an ideal gift for beginners and food enthusiasts alike.
🍽️ More Than Just Cooking – Enjoy a complete dining experience with top-quality food and beverage options.
🎉 Perfect for Any Occasion – Ideal for birthdays, anniversaries, employee gifts, weddings, and special celebrations.
✅ Dietary-Friendly & Inclusive – We cater to most dietary needs, ensuring everyone enjoys their experience.

What’s Included in a Gift Voucher?

A hands-on cooking class guided by an expert chef.
High-quality, fresh ingredients to create delicious dishes.
Complimentary drink upon arrival.
A full meal shared with fellow participants.
Recipe cards to take home and recreate your experience.

Gift Ideas for Everyone

🎁 Families – A fun and interactive way to bond over food.
💑 Couples – Spice up date night with a unique cooking experience.
👩‍🍳 For Her – A thoughtful experience for the food lover in your life.
👨‍🍳 For Him – Perfect for BBQ lovers, aspiring chefs, and foodies.
🏢 Corporate Gifting – Reward employees and clients with a fun and engaging experience.

How to Purchase & Redeem Your Voucher

✅ Buy Online – Visit our website and purchase a gift voucher instantly.
✅ Flexible Booking – The recipient can book any class of their choice or switch to another available class.
✅ Easy Redemption – Apply the voucher code at checkout when booking a class.

Gift Voucher FAQs

Can I use a voucher for a different class?

Yes! If you have a voucher for a specific class, you can apply its value toward any other available class unless otherwise specified on the voucher.

Why won’t my voucher work?

Common reasons include:

The voucher value does not fully cover the class cost (you can pay the balance).
A voucher for two people was applied to a single ticket.
The voucher has expired.
The voucher is class-specific and can only be used for the intended class.

For assistance, email hello@otaokitchen.com.au with your voucher details.

Can I use multiple vouchers for one booking?

Yes! Enter multiple voucher codes at checkout, separated by the "&" symbol (e.g., CODE1&CODE2).

Why is my voucher not covering the full cost of my class?

Class prices may change over time due to material cost increases. Most vouchers will automatically apply at the original purchase price. If not, contact us for assistance.

How do I check my voucher balance and expiry date?

Add your voucher code when making a booking.
Your remaining balance and expiry date will be displayed.

How long is my gift voucher valid?

All Otao Kitchen gift vouchers are valid for 3 years from the date of purchase, ensuring ample time for redemption.

Give the Gift of Culinary Adventure

Looking for a unique and memorable gift? An Otao Kitchen gift voucher is the perfect way to share the joy of cooking. Whether for a friend, family member, or colleague, this experience will be cherished for years to come.

🎁 Ready to gift an unforgettable experience? Purchase your Otao Kitchen Gift Voucher today!

Opening Hours?

If you want to book for a scheduled class?

Our classes are 2.5 - 3 hours
Thu & Fri: 2 pm and 6.30 pm
Sat & Sun: 10 am, 2 pm and 6.30 pm

If you want to book for a private & corporate event?

Mon-Thu by private booking only
Thu & Fri: 2 pm and 6.30 pm - small groups join in with scheduled class
Sat & Sun 10 am, 2 pm and 6.30 pm small groups join in with scheduled class

If you want to drop off and pick up items?

Drop off or pick up items including lost and found item.
As per request or during the scheduled class days

If you want to be catered

by private booking only with requested time from clients

If you want to book a food tour?

by private booking only with requested time from clients

If you want to Contact us

visit contact us

How to Book, Pay, Reschedule, or Cancel a Cooking Class or Event

Operating Hours

Private Classes: Available upon request

Monday to Sunday at 10:00 AM, 2:00 PM, or 6:30 PM.

Public Classes: Scheduled as follows:

10:00 AM – Saturday & Sunday
2:00 PM – Friday, Saturday & Sunday
6:30 PM – Wednesday, Thursday, Friday & Saturday

Item Drop-Off & Pick-Up

Items, including lost and found, can be dropped off or picked up by request or during scheduled class days.

Catering Services

Available by private booking only, scheduled at a time requested by the client.

Food Tours

Available by private booking only, scheduled at a time requested by the client.

Book Scheduled Public Classes

Online booking is the easiest way to reserve your spot. Once booked, you will receive a confirmation email.
Bookings and gift vouchers are not confirmed until full payment has been received.
Payment should be made directly to:
Otao Kitchen Pty Ltd
BSB: 193879
Account: 432538672
Include your order number or name as a reference.
Bank transfers may take 1-3 business days to clear. A payment receipt will be issued upon receipt of funds.
Online bookings incur a 1.9% fee by Rezdy Booking Service. Bank transfer: No fees
Pricing includes all cooking activities, food, drinks, apron and equipment use, and expert instruction.
No price reductions apply for guests who choose not to consume the provided wine.

Team Building, Private & Corporate Events

Submit an inquiry to check availability.
A 50% deposit is required to secure your date and time. We will confirm final numbers, dietary requests, and any special arrangements 2-3 weeks prior to the event. The balance is due one week before the event.
Payment options bank transfer or credit card
Pricing includes all cooking activities, food, drinks, apron and equipment use, and expert instruction.
No price reductions apply for guests who choose not to consume the provided wine or beer.

Cancellation, Rescheduling & Refund Policy

Our classes are small and carefully planned, so we appreciate your understanding in the event of changes. Please review the following options, which depend on the timing of your request:

More than 2 weeks before your class:
- You may reschedule once for free.
- Additional reschedules will incur a $49pp per change.
Less than 2 weeks before your class:
- A 30% fee or $78pp of the ticket price applies to cover expenses.
No-shows:
- Cannot be rescheduled unless a new full-price ticket is purchased.
COVID-19 Positive or Isolation Requirement:
- Email hello@otaokitchen.com.au immediately, and we will adjust your booking accordingly.
If We Need to Cancel Your Class:
- If a class is canceled due to operational reasons or if fewer than 8 bookings are received, you will have the option to:
  1. Reschedule to an alternative date at no charge
  2. Receive a full refund
How to Reschedule Your Class:
- Visit our calendar or the cooking class page for availability.
- Email hello@otaokitchen.com.au with your preferred class/date/time and order number.
- We will update your existing order and send a new confirmation email.
- Please do not call as we may be teaching or assisting guests.
Refunds:
- Refunds are only available if we cancel a class or in exceptional circumstances.

For further assistance, please contact us via email at hello@otaokitchen.com.au.

How much food & beverage serving within cooking classes?

COMPLIMENTARY PACKAGE

Our liquor license is from 10am-10pm.

For every customers, Otao kitchen offer complimentary 2 drinks

from our beverage list with red wine, white wine, beers, sparkling wines, soft drinks and our homemade refresher in your package.

For safety reason with fire and knife, no wine will be served in the first hour.

PREMIUM PACKAGE

You can order extra package from $38pp after the complimentary beverage above.

PRE ORDER PACKAGE

If you like to do BYO or pre-oder package, we will charge $20pp for the group.

FOOD IN COOKING CLASSES

There would be plenty of foods so you won't go hungry.

You will be eating with your fellow guests. You can bring home if there are more foods.

We work with you event planner to have the class fit with meal time so no one stay hungry before the class.

Please stick to recommended time 10 am, 2 pm and 6.30 pm starts.

SELF CATERING

Our clients can bring food for parties if you already booked an event with us.

We may have to charge if we’ll take care of the set-up and maintenance. We have catering services if you require one.

Request a special needs?

We aim to be the cooking school of choice for customers with specific needs, by providing a cooking experience that is comfortable and hassle-free, whilst ensuring the safety of guests and our staff. Otao kitchen provide assistances for guests with reduced mobility and other specific needs.

Contact us about specific needs

Where a special request is an important factor in your choice of class, please advise us when your booking is made. We will pass your request onto our staff or other supplier. Unless and until specifically confirmed, all special requests are subject to availability.

Dietary requests

We can cater to most food requirements. When making your booking, please provide details of any food allergies or dietary requirements you have.
We take every precaution to cater for dietary requirements and/or food allergies, it is not feasible to test every ingredient and utensil used by different people in preparing food to the level of being able to guarantee there will be no traces of an allergen substance present.
We therefore recommend that you have suitable medication with you in the event of a reaction as OTAO Kitchen will not be held responsible or liable for any consequence as a result of your exposure to any food type or allergen.

Blind or vision or Deaf or hearing impaired

Please contact us for assistance with your specific needs immediately after you’ve made your booking to advise of any specific requirements.
It’s useful for us to know, for example, whether you lip read or would like staff to use a pen and paper or to speak louder, as we would like to provide you with the best service possible.
You are not required to notify us if you wish to bring to the cooking school hearing aids, special headsets, audio receivers or other battery operated assistive listening devices.
In addition to an individual safety briefing provided by our staff, we will also offer Braille signage for guests blind or have a visual impairment.

Mobility assistance

You’re not required to cook with a carer unless you have specific requirements.
If you need to cook with your carer, you must book a ticket for two because we may not have space for you and your carer.
If you’d like to travel with your accredited service dog, please contact for assistance.
Please let us know if you need help to go around the kitchen.
Our staff may not provide support going into or out of the disable washroom. If you need assistance in the washroom, you may need to be accompanied by your carer.

Collaborations?

Since 2014, Otao Kitchen has worked closely with industry partners, suppliers, and clients to expand our cooking classes and food event offerings.

We are passionate about creating immersive food experiences and believe in fostering strong partnerships that lead to mutually beneficial outcomes.

A tailored collaboration with Otao Kitchen can help your organisation connect with new audiences and unlock valuable opportunities. We offer partnership levels ranging from major long-term sponsorships to short-term projects designed to achieve specific goals.

Looking for ways to collaborate? Consider partnering with us for:

Charity cooking events
New product development
Business and kitchen projects
Video production projects
Brand partnerships and promotions
New Cooking School in other Australian cities.
And potential investor

We’d love to explore creative ways to work together. Contact us today to discuss your objectives and how we can create a successful collaboration.

Get in Touch: Phone: 0408 217 899
Email: hello@otaokitchen.com.au

Work For Us?

Join Our Team at Otao Kitchen!

At Otao Kitchen, we strive to work with the best talent in the industry. If you’re passionate about food, teaching, and creating exceptional culinary experiences, we’d love to hear from you! We are a growing business in the learning-to-cook industry and are looking for enthusiastic individuals to join our team.

How to Apply:
Please note that only candidates with relevant experience and qualifications will be contacted. To apply, send us a one-page resume and a cover letter explaining why you want to work with us. We look forward to connecting with you!

COOKING INSTRUCTOR

As a Chef Instructor, you will lead classes and events, guiding participants through recipes and demonstrating essential culinary techniques.

Key Responsibilities:

Teach and inspire both adults and children in a cooking school environment.
Demonstrate proficiency in a variety of cuisines, including (but not limited to) Dumpling & Finger Foods, Mexican, Spanish, Italian, Vegan, Indian, Indonesian, Korean, Thai, Vietnamese, Japanese, Chinese, and Greek.
Host corporate events and children's classes.
Conduct occasional online cooking classes.
Work with small class sizes, giving you the autonomy to shape and enhance our offerings.

KITCHEN ASSISTANT

As a Kitchen Assistant, you will play a key role in supporting our instructors and ensuring smooth class execution.

Key Responsibilities:

Assist instructors with event setup and execution.
Maintain an upbeat, team-oriented attitude while working in a fast-paced environment.
Communicate effectively with participants of all ages.
Help with food prep, recipe execution, and class activities.
Keep the kitchen clean, organized, and running efficiently.

SALES AND DIGITAL MARKETING

We are looking for an experienced professional in sales, business development, and digital marketing to help grow our brand.

Key Responsibilities:

Develop and maintain client relationships.
Manage and execute digital marketing strategies to generate leads and increase customer engagement.
Identify opportunities to grow our client base and maximize business potential.
Take ownership of the role, driving success with creativity and autonomy.

WORK EXPERIENCE

Looking for an exciting and hands-on experience this summer? Join us for a rewarding opportunity in the culinary world!

Requirements:

Commitment of at least 2 days per week, including one Saturday or Sunday.
Ideal for students studying food, nutrition, education, or hospitality.
Gain valuable hands-on experience in a unique kitchen environment.

GUEST CHEF

Otao Kitchen is home to inspirational, educational, and entertaining food experiences. We teach diverse cuisines, skills, and techniques to a global audience through both in-person and online classes.

Why Join Us?

Work in a state-of-the-art facility in the heart of Victoria Street, Richmond/Abbotsford.
Be part of a dynamic and diverse business delivering Melbourne’s best cooking classes.
Enjoy a warm, welcoming atmosphere that fosters learning, creativity, and collaboration.

If you have the passion, skills, and drive to make a difference in the culinary world, apply now and become part of the Otao Kitchen team!

Email: hello@otaokitchen.com.au

Comment, feedback, review?

If you want to read our review please visit our TripAdvisor page here https://www.tripadvisor.com.au/Attraction_Review-g635736-d6980193-Reviews-Otao_Kitchen-Richmond_Yarra_Greater_Melbourne_Victoria.html
For feedback please click here https://otaokitchen.com.au/survey/
If you have any comments and suggestions please email chef Ha Nguyen - Otao kitchen's Director hello@otaokitchen.com.au

Donations and Gifts Policy and Procedures

Otao Kitchen is committed to enriching the communities in which we operate. Through our philanthropy program, we strive to make a meaningful impact by supporting schools, associations, non-profit organizations, and initiatives aligned with our values of our customers and employees. Our focus areas include:

Providing food and assistance community in need.
Educating on healthy eating habits, nutrition, and culinary traditions.
Empowering people in the culinary field.

See our full policy here

Please email hello@otaokitchen.com.au

Our Story

Otao Kitchen has evolved from a cooking school celebrating multicultural food experience to a multi-faceted culinary business at the forefront of immersive food experiences. From humble beginnings in 2014 to becoming an award-winning food experience business, Otao Kitchen continues to create unique experiences that embrace cultural diversity and the joy of cooking.

Our Journey

2014
Otao Kitchen Cooking School was founded in vibrant Victoria Street, Richmond, by Chef Ha Nguyen. Inspired by his Vietnamese heritage, Chef Ha launched classes to share the exotic flavors of Asian cuisine.

2016
Expanded its offerings with an 8th cooking class menu, introducing a diverse range of cuisines and flavors.

2018
Launched Vietnam and Japan food tours, offering guests an immersive culinary experience beyond the classroom.

2020
Adapted to the COVID-19 pandemic by introducing online cooking classes, bringing the joy of cooking into homes worldwide.

2021
Upgraded the cooking facility, increasing seating capacity from 10 to 24-32 participants to accommodate a larger audience.

2022
Joined the AIME business promotion event in partnership with Melbourne Convention Bureau.

Won the prestigious Victorian Tourism Award for excellence in tourism.

2023
Won the Victorian Tourism Award for the second consecutive year.
Expanded operations with the opening of a second venue.

2024
Launched Mealfresh, an innovative culinary extension.

Why Us?

Otao Kitchen is a cooking school and event space built on the mission of bringing people together to cook, connect, and celebrate. We believe cooking and eating should be a memorable experience, not just a meal. Otao Kitchen was created as an extension of our passion for cooking, sharing, and inspiring.

Expert in Cooking Classes

Founded in Melbourne, Australia, in July 2014, Otao Kitchen was built to honor and celebrate the rich culinary traditions of Melbourne’s vibrant multicultural communities.

What We Do Best

We inspire guests to cook with both local and international chefs, share their culinary and travel experiences, and bring global cooking techniques and cultural knowledge home. Reflecting Melbourne’s cultural diversity, we offer an array of global food experiences, from Indian to Japanese to Mexican and beyond.

In response to the global COVID-19 pandemic, we launched an online cooking curriculum to bring guided cooking experiences to homes across Australia and the world, promoting better cooking skills and healthier lifestyles.

Our Products & Services

Cooking Masterclasses
Private & Corporate Events
Catering & Event Services
Kids & School Programs
Gift Vouchers

What's "Otao" Mean?

Otao Kitchen is named after Ông Táo, the Vietnamese Kitchen God. Regarded as the family's advocate to the heavens, Ông Táo serves as a messenger between Heaven and Earth. At the end of the year, he returns to Heaven on a magic carp to report on each family’s life and experiences to the Jade Emperor, the King of Heaven. Vietnamese families honor Ông Táo with prayers and offerings, recognizing him as a vital figure in their culinary and spiritual traditions.

Otao Kitchen embodies this spirit of community, tradition, and culinary celebration.

Melbourne Market Tour?

Unleash Your Inner Chef with a Market-to-Table Adventure

Discover the flavours of Melbourne’s multicultural food culture with an immersive market tour and hands-on cooking experience. Otao Kitchen offers a unique journey where you will explore bustling markets, handpick fresh ingredients, and transform them into delicious dishes with expert guidance. These experiences are one and only curated experience for your group. This is a full day experience as we will visit the market in the morning for 2 hours then a 3 hour cooking class - allow for travel time.

Queen Victoria Market Tour & Cooking Class

Duration: 2 Hours
Schedule: Thursday, Friday, Saturday at 10 AM
Price: Contact us for details
Includes: Guided market tour, hands-on cooking session, food and wine pairing, and a market shopping bag

Begin your day at Queen Victoria Market with a warm coffee and fresh pastries before setting off on a guided exploration. You will:

Meet market traders and learn about seasonal produce.
Hand-select premium ingredients for your cooking class.
Travel to Otao Kitchen in Richmond to prepare a multi-course meal.
Enjoy a social dining experience with selected wines and beers.

South Melbourne Market & Cooking Experience

Duration: 2Hours
Schedule: Contact us for available dates
Price: Contact us for pricing
Includes: Guided market tour, hands-on cooking class, gourmet tastings, and wine pairing

Step into Melbourne’s oldest market and:

Sample fresh seafood, artisanal cheeses, and gourmet delights.
Choose your favorite ingredients for a personalized cooking session.
Master new cooking techniques and enjoy a meal prepared by you!

Prahran Market Discovery & Cooking Class

Duration: 2 Hours
Schedule: Third Saturday of every month
Price: Contact us for pricing
Includes: Guided market tour, hands-on cooking class, food and wine pairing

Experience Prahran Market through the eyes of a chef as you:

Learn about rare and seasonal produce.
Discover cooking tips from our expert chefs.
Enjoy a fun, interactive culinary workshop.

Preston Market & Cooking Adventure

Duration: 2 Hours
Schedule: Contact us for available dates
Price: Contact us for pricing

Explore one of Melbourne’s most diverse markets, featuring:

A variety of fresh produce, seafood, and multicultural ingredients.
Market insights and food selection guidance.
A hands-on cooking session where you’ll prepare and enjoy a meal inspired by your market finds.

Glendale Market Culinary Experience

Duration: 2 Hours
Schedule: Contact us for available dates
Price: Contact us for pricing

Discover hidden gems at Glendale Market and:

Explore specialty food stalls and fresh produce vendors.
Learn tips and tricks from experienced market traders.
Take part in a guided cooking session with dishes inspired by seasonal ingredients.

Springvale Market Asian Food Tour & Cooking Class

Duration: 2 Hours
Schedule: Contact us for available dates
Price: Contact us for pricing

Dive into Melbourne’s best Asian food market and:

Discover an array of authentic Asian ingredients and specialty groceries.
Engage with local traders and learn how to select key ingredients.
Participate in a hands-on cooking experience featuring Asian-inspired dishes.

Dandenong Market Foodie Tour & Cooking Class

Duration: 2 Hours
Schedule: Contact us for available dates
Price: Contact us for pricing

One of Melbourne’s most culturally rich markets, this experience includes:

A guided tour through multicultural food stalls.
Tastings of fresh produce, spices, and international delicacies.
A cooking session featuring a fusion of flavors from different cultures.

Melbourne Epping Wholesale Market & Culinary Workshop

Duration: Customisable based on needs
Schedule: Monday – Friday
Location: Melbourne Wholesale Market, Epping
Price: Contact us for pricing

Tailored for businesses and food enthusiasts, this experience includes:

A behind-the-scenes look at Melbourne’s wholesale food industry.
Sourcing fresh produce with expert advice.
An optional cooking workshop where you’ll create dishes inspired by market finds.

Group Cooking Events

Duration: 3-4 Hours
Group Size: Minimum 10 people
Includes: Market visit then interactive cooking session with choice of cooking classes, food and wine

Perfect for team-building and corporate events, this experience features:

A fully interactive cooking session with some ingredients sourced fresh from the market.
Engaging culinary challenges to enhance teamwork.
A gourmet dining experience to share and enjoy together.

Book Your Market & Cooking Experience Today

For inquiries, availability, or tailored experiences, contact us:

Email: hello@otaokitchen.com.au
Phone: Experience Manager at 0405 720 470

Join us for an unforgettable culinary adventure as you shop, cook, and dine with Melbourne’s finest local ingredients!

Covid19 Safe Policy - Customers?

The safety of visitors and staff is our highest priority. Otao Kitchen works within the Victorian State Government’s Hospitality Industry Guidelines with Covid19 to keep our guests, staff and community safe.

Our new 200m2 Abbotsford Otao Kitchen Cooking School was built in late 2021. We included the latest Covid19 Safe Features so our guests and staff can practice covid safe meeting and cooking:
(1) commercial graded aircon system,
(2) advance exhausted system,
(3) new filtration air system,
(4) hand free basins,
(5) a 3.6 m high ceiling.

You can only check-in no earlier than 10 minutes before your session, as we might be busy setting up your class.
You are welcome to wear masks and visit the bathroom (if needed) and wash your hands before putting on an apron to get started.

If you tested positive for Covid19 or told to be isolated, please let us know by email with a doctor certificate. You can enjoy fee-free date changes for travel until 15 March 2023 or a last minute cancellation fee $49pp will apply.

Please do not call us before your class is due to start, as we are likely to be preparing for a class or serving customers. Contact Team Otaokitchen email hello@otaokitchen.com.au

Sources: Workplace Otaokitchen / Policy & Guides / Code:2.1/ Covid19 Safe Policy - Customers?